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Contact Us

United States address:
The Brass Key, Inc.
P.O. Box 4009
Federal Way, WA 98003
International address:
Unit # 2301, 23rd Floor
Broadway Centre
93 Kwai Fuk Road,
Kwai Chung, Hong Kong
New Territories
Unfortunately The Brass Key is unable to fill individual orders at this time. If you can not locate an item you're looking for chances are it is no longer available. Please join the Keepsake Club to receive updates of new or re-released products.

E-mail:
For Brass Key Customer Service please contact: customerservice@brass-key.com
For Brass Key Licensing information please contact: licensingdept@brass-key.com

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Have you recently purchased a Brass Key product? If so, register your Brass Key product to receive collector's club updates and information about our upcoming collections!